In
an extensive post, Netflix CEO Reed Hastings called for “strong net
neutrality,” as opposed to the “weak net neutrality” that currently
exists, and which allows ISPs to theoretically, if not actually, bully
Internet businesses into paying fees in order for consumers to be able
to enjoy their services at better speeds. Hastings said "The essence of
net neutrality is that ISPs such as AT&T and Comcast don’t restrict,
influence or otherwise meddle with the choices consumers make. The
traditional form of net neutrality which was recently overturned by a
Verizon lawsuit is important, but insufficient."
Netflix (NFLX)
CEO Reed Hastings learned the hard way that announcing a big price
increase can blow up into a huge controversy. So for his latest effort
to charge more, he’s moving slowly – very slowly.
Along with
Monday’s quarterly earnings release for Wall Street, Hastings said the
cost of Netflix would go up $1 to $2 a month for new customers,
depending on the country. Current customers will be “generously
grandfathered” for at least a year, maybe two. Hastings had foreshadowed
the increase on January’s earnings call as well, confirming that
Netflix was testing different price points.
But
at the current popular price of $7.99 a month, Netflix is growing like
mad and expanding worldwide. It gained almost 12 million paying members
over the past year and revenue was up 24%. So why the need for a price
increase?
Further, there's
obviously some risk for Hastings with this tactic. Back in 2011, his
plan to spin off DVD operations into a new unit called Qwikster and
raise prices 60% had immediate consequences, as Netflix lost one million
subscribers and its stock plunged almost 80% in a few months.
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